Return Policy

Effective Date: 05/27/2025

1. Overview
At Red Dragon Bay, we strive to provide high-quality graphic design and wall art products. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your satisfaction.

2. Eligibility for Returns
You may request a return under the following conditions:

• The item is returned within 30 days of delivery.
• The item is in its original condition, unused, and undamaged.
• The item is in its original packaging (if applicable).
• Personalized or custom-made items are not eligible for return.

3. Return Process
To initiate a return, please follow these steps:

• Contact us at info@reddragonbay.com with your order number and reason for return.
• Once approved, you will receive return instructions.
• Pack the item securely and ship it back using a trackable shipping method.

4. Refunds

• Refunds will be issued once we receive and inspect the returned item.
• Refunds are processed to the original payment method within 7 business days.
• Original shipping costs are non-refundable.

5. Exchanges
We offer exchanges for damaged or defective items. If you receive a damaged product, please contact us within 7 days with photos of the issue, and we will arrange for a replacement.

6. Non-Returnable Items
Certain items cannot be returned, including:

• Personalized or custom designs
• Digital downloads or commissioned artwork

7. Contact Information
If you have any questions about our return policy, please reach out to us at info@reddragonbay.com.